Self-Exclusion

TIME OUT AND SELF-EXCLUSION

Should you wish to take a break from gambling, we provide a number of options to help you control your gambling including Self-Exclusion.

TIME OUT enables you to take a short break from gambling. This gives you a choice of how long you would like to suspend access to your CryptoGames Account for between 1-30 days. During your selected period you will be locked out from playing on the Website. This will block you from using all Games on the Website for the period of your choosing.

Please note that you will note be able to reverse this time out during the chosen period.

To take advantage of this restriction please take the following steps:

1. Login to your Account.
2. Select “Your account > Settings” from the drop down.
3. Select the “Time Out” from the drop down.
4. Choose the most appropriate option for you.

SELF-EXCLUSION

Alternatively if you feel you need a longer break from gambling you can choose to self-exclude. Self-exclusion means that your CryptoGames Account will remain closed for a minimum period of six months, one year, three years or five years and will not be reactivated under any circumstances during this exclusion period. Any unused funds will be returned to your account balance.

To take advantage of this restriction please take the following steps:

1. Login to your Account.
2. Select “Your account > Settings” from the drop down.
3. Choose the “Self-Exclusion” option.
4. From here, you have the option to set a six month, one year, three year or five year self- exclusion.

5a. If you choose six month self-exclusion: once you initiate self-exclusion by clicking the button, your action will have the immediate effect, i.e. you will not be able to continue gambling for the period of time set by you. There is no reversibility of your decision. Your account and your funds will be locked for 6 months.

5b.If you choose 12 month self-exclusion or more: once you initiate self-exclusion by clicking the button, you will be required to withdraw all your funds from the account. Once withdrawal is completed, self-exclusion will have immediate effect. There is no reversibility of your decision. Your account and your funds will be locked for the designated period of time.

Please note that CryptoGames actively monitors and researches its Website for problematic behavior in connection with gambling. In case CryptoGames detects such behavior it is also possible that CryptoGames Customer Service can set self-exclusion for you or any other appropriate measures in order to prevent any unnecessary risks for you.